A Grounded Theory Study of Internal Developmental Coaches


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There is a growing trend toward the use of expert internal developmental coaches for the provision of customized relationship mediated learning experiences. However, there has been scant research in the field and as such there is little guidance for the practitioner or organizational decision maker regarding appropriate best practices. These two chapters, drawn from the existing literature as well as three new case studies offers the reader help in defining the role of an internal coaching program, the competencies required of the internal coach, the development of internal coaches and the management of an internal coaching program.


Business Administration, Management, and Operations | Finance and Financial Management | Human Resources Management

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