The ability of entrepreneurial firms to quickly respond to environmental change is a primary determinant of firm performance (Kuratko, Goodale, & Hornsby, 2003; Liao, Welsch, & Stoica, 2003). Organizational responsiveness enables entrepreneurial companies to quickly detect market changes, to reconfigure their processes to meet new market requirements, to share information across organizational borders, to take maximum advantage of information processing systems, and to adopt new product and process technologies ahead of their competition. Unfortunately, no measurement scale currently exists that can be utilized to measure and predict rates of organizational responsiveness (Hoyt, 1996). The primary purpose of this study was to develop a survey instrument designed to measure the presence of five potential enablers of organizational responsiveness: environmental scanning, strategic planning, flexible manufacturing infrastructures, supply chain governance mechanisms, and multi-skilled workers.
Hoyt, James; Kreiser, Patrick; and Huq, Faizul
"MEASURING ORGANIZATIONAL RESPONSIVENESS IN ENTREPRENEURIAL FIRMS: THE DEVELOPMENT OF A VALIDATED SURVEY INSTRUMENT (INTERACTIVE PAPER),"
Frontiers of Entrepreneurship Research: Vol. 26
, Article 6.
Available at: https://digitalknowledge.babson.edu/fer/vol26/iss19/6