Scholars have analyzed how emotions drive entrepreneurial efforts (Cardon et al., 2009; Foo, Uy & Baron, 2009), affect cognition (Baron, 2008), and influence venture investment (Chen et al., 2009; Mitteness et al., 2012). However, we often implicitly assume that the emotions entrepreneurs experience are accurately perceived by others, and that communication channels between individuals (print, face-to-face, etc.) are not instrumental in decision-making (i.e., all channels are equally veridical). We are aware of no prior work that analyzes how emotions are conveyed or perceived differently based on communication channel utilized, such as differences between the written word (Letwin et al., 2016), or visual and audio expression (Chen et al., 2009; Mitteness et al., 2012). Therefore, we investigate these assumptions to extend our understanding of how emotion travels between sender and receiver in the entrepreneurial context.
Coombs, Joseph; Cardon, Melissa; Franklin, Rebecca; and Murnieks, Charles Y.
"THE POTENTIAL (IN) ACCURACY OF PERCEIVED EMOTIONS: HOW COMMUNICATION CHANNEL INTERFERES WITH EMOTIONAL CONTAGION (INTERACTIVE PAPER),"
Frontiers of Entrepreneurship Research: Vol. 37
, Article 13.
Available at: https://digitalknowledge.babson.edu/fer/vol37/iss2/13